Privacy Policy
At Thee Hair Vault, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products, or engage with us online. By using our website or services, you agree to the terms outlined below.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information:
• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely by third-party providers)
Non-Personal Information:
• IP address
• Browser type and device info
• Pages visited and time spent on our site
• Referral links and browsing behavior
2. How We Use Your Information
We use your information to:
• Process and ship your orders
• Send order confirmations and updates
• Respond to customer service inquiries
• Send promotional emails or newsletters (you can unsubscribe at any time)
• Improve our website, products, and services
• Prevent fraudulent activity and ensure site security
3. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties for the following purposes:
• Payment processing (e.g., PayPal, Stripe)
• Shipping and fulfillment (e.g., USPS, FedEx, DHL)
• Marketing services (e.g., email platforms like Mailchimp or Klaviyo)
• Analytics (e.g., Google Analytics, Meta Pixel)
• Legal or regulatory compliance
4. Cookies and Tracking
We use cookies and similar technologies to:
• Enable essential site functionality
• Analyze site traffic and user behavior
• Deliver targeted ads and measure campaign effectiveness
You can manage cookies in your browser settings or opt out of certain tracking through tools like the Network Advertising Initiative.
5. How We Protect Your Information
We implement security measures such as:
• Secure socket layer (SSL) encryption
• Firewall and anti-malware protection
• Restricted access to personal data
While we strive to protect your information, no method is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
• Access and review your personal information
• Request corrections or updates
• Request deletion of your information
• Opt out of email marketing
• Request a copy of your data
To make a request, please contact us at: Thvcustomerservice20@gmail.com
7. Children’s Privacy
Our website is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We’ll post the updated version here with a new effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this policy or how your data is used, contact us at:
Thee Hair Vault
Email: Thvcustomerservice20@gmail.com