FAQ Frequently Asked Questions

 Shipping Policies

Most orders are processed and shipped within 24-48 hours of purchase,  Any orders placed on weekends or holidays will be processed and shipped the next available business day.

Once your order has been processed, transit time is anywhere between 1 and 4 business days, depending on your shipping address. Shipments may be delayed due to weather, and un foreseen carrier issues.

Our Products

What is your THV Curl?

The THV Curl

Introducing The THV Curl — our signature, hand-crafted lash curl that redefines what it means to stand out. It’s designed to complement all natural curl types and comes in every texture, making it as versatile as it is show-stopping.

When compared to standard curl types, The THV Curl goes beyond — curlier than a DD, but with an extra dimension. As it fans out, it doesn’t just scoop — it blossoms, creating a wispy, flared-out effect that’s impossible to duplicate. It’s not just a curl… it’s an experience.

Whether you’re working with super curly lashes, pin-straight ones, or even those wild, unhinged lashes that need taming — the THV Curl hugs and holds them effortlessly at the base, securing the perfect bond every time.

Dare to be different. This curl always turns heads

How do I Schedule Pick Up orders ?

Customers must contact us to Via text to schedule Pick Up orders. Use code FREEPICKUP when ordering to insure you're not paying for shipping . All are only held in store for two weeks. If your order us not picked up within 14 days of you receiving your pick up notification, the items will be returned to our inventory WITHOUT A REFUND!!

Where do I pick up my ORDER ?

2490 Herodian way smyrna Georgia 30080 ! Please be sure to schedule a pick up before arriving as this just serves as Pick up location.

How will I know when my order has shipped?

Tracking information updates will be sent via e-mail upon shipment of your order. Failure to submit an email or mobile number during customer registration  will prevent you from receiving such notifications. 

Do I need to be certified in Classic Training prior to taking a Volume Course?

Yes. You do not qualify for Volume training with us if you have not already been certified in Classic lash application. Please don't book a Volume/Mega Volume 1on 1 class if you have not already received Classic Training. 

What is the best way to reach you? 

We can be contacted directly during our normal business hours at 202-997-3180. Feel free to call or text us! We can also be reach via email at thv.customerservice20@gmail.com